Windows Search down showing blank results when searched


Windows Search down

Windows Search seems to be down for many Windows 10 users as the users complaining about the issue on Reddit and other places on the internet.

Microsoft’s efforts in integrating its cloud services with Windows 10, meaning Bing and Cortana integration appears to be backfired for the company and returning blank results as and when users search for apps, files, etc. on Windows Search. However, the company’s other services like Office and Bing itself are unaffected and working fine. There is no other information on why we are facing this issue and no acknowledgment from the company on this.

How to resolve Windows Search blank results?

Disabling Web integration will fix the issue temporarily, which will disable Cortana and Bing integration with Start Menu’s search. Creating a new Registry value could be done to disable it.

Follow the below steps:

  1. Press Windows key + R shortcut from your keyboard to open Windows Run
  2. Type regedit and press Enter to open Windows Registry
  3. Click Yes if a prompt appears asking administrator permission
  4. Now, on the left pane navigate to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Search
  5. Right-click on Search then select New and then click on D-WORD (32-bit) Value
  6. Name it as BingSearchEnabled
  7. Double-click the new BingSearchEnabled entry which was just created
  8. Change the value to 0 if it is 1 and click OK.
  9. Now double click the CortanaConsent entry and change it’s value to 0 and click OK.
  10. Restart your PC

There is also an alternative and easy way to fix the issue for which follow the below steps:

  1. Hit Windows key + R from the keyboard
  2. Type cmd to open the command prompt
  3. Put the below commands and press Enter:
    • reg add HKCU\Software\Microsoft\Windows\CurrentVersion\Search /v BingSearchEnabled /t REG_DWORD /d 0 /f
    • reg add HKCU\Software\Microsoft\Windows\CurrentVersion\Search /v CortanaConsent /t REG_DWORD /d 0 /f
  4. Restart the PC

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